Questions about a product, an order, or a return? Email us. We reply within 24–48 hours on business days.
If your question relates to an existing order, please include the order number. It saves a round trip and gets your case to the right place faster.
We do not run a phone line. Email lets us attach photos, tracking links and order history to one thread, which usually resolves things faster than a call.
Contact details
- Email: support@beyoda.com
- Response time: 24–48 hours, business days
- Hours: Monday to Friday
- Languages: English, German
- Web: beyoda.com
For press and wholesale, use the same address with subject line Press or B2B.